Privacy Policy

Last Updated: October 24, 2025

Welcome to Canada Pick Daily ("we," "our," or "us"). We operate a licensed online lottery ticket service that provides adults in Canada with access to official lottery tickets for selected provincial and territorial draws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website CanadaPickDaily.com (the "Site") or use our online lottery ticket and account services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our lottery ticket services.

1. Information We Collect

We collect information that you voluntarily provide to us when you create an account, place lottery ticket orders, contact our support team, or otherwise interact with our Site and services.

A. Personal Data

When you open a lottery account and buy official tickets through Canada Pick Daily, we may collect:

• Identity Data: First name, last name, and, where required by regulation, your date of birth and province/territory of residence.
• Contact Data: Email address and, where applicable, phone number or mailing address used for account verification or customer support.
• Account Data: Encrypted password, security settings, communication preferences, responsible play settings (e.g., spending limits where available), and account status.
• Ticket & Transaction Data: Details of lottery tickets ordered through our service (such as selected game type, draw date, number selections and order timestamps), order identifiers, amounts paid, and basic payment status (e.g., “paid”, “refunded”). We do not store full payment card numbers in plain text.

B. Usage Data & Technical Information

We automatically collect certain information when you visit, use, or navigate the Site. This information typically does not directly reveal your identity but may include:

• IP address and general location (city/region level, not precise GPS coordinates).
• Browser type, device characteristics, and operating system.
• Language preferences and referring URLs.
• Pages visited, time spent on pages, clickstream data, and interactions with ticket ordering flows and responsible play tools.

2. How We Use Your Information

We use personal information collected via our Site for various business purposes. We process your information based on our legitimate interests, to perform a contract with you, with your consent, and/or to comply with legal obligations. We may use your information to:

• Provide and operate our licensed lottery ticket service: Create and maintain your account, process lottery ticket orders, display your ticket history, and communicate about your draws, results, and account status.
• Verify eligibility and age: Confirm that you are 19+ and legally allowed to purchase lottery tickets in your province or territory, including any required identity checks.
• Send administrative communications: Send confirmations, digital ticket information, service updates, changes to our Terms & Conditions or this Privacy Policy, and other notifications directly related to your account and ticket purchases.
• Improve our services and user experience: Analyze how customers use our Site, including ticket flows and responsible play features, so we can refine navigation, content, and support tools.
• Support responsible play: Help you manage limits, review activity, and access responsible gambling information and resources.
• Protect our systems and users: Detect and prevent fraud, abuse, unauthorized access, or violations of our Terms & Conditions.
• Comply with legal and regulatory requirements: Meet obligations under applicable laws, regulations, and licensing conditions, including reporting where required.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect and store information when you use our Site.

Strictly Necessary Cookies: These cookies are essential to operate our Site and services, for example to keep you logged in, maintain your session when you browse secure areas, and allow you to complete lottery ticket orders.

Functionality & Preference Cookies: These cookies remember your language choice, province/territory, previously viewed games, or whether you have dismissed certain notices, making your experience smoother.

Analytics Cookies: These help us understand how visitors use our Site so we can improve our pages, responsible play content, and service performance. Data is typically aggregated.

You can manage or disable cookies in your browser settings. However, blocking certain cookies may affect the proper functioning of secure account areas or ticket order pages.

4. Disclosure of Your Information

We apply strict privacy safeguards. We do not sell or rent your personal information to third parties for their own marketing. We may share your information only in limited circumstances, such as:

• Service Providers: With carefully selected providers who support our operations (for example, secure payment processors, hosting providers, analytics partners, or identity verification services). They are bound by contracts that require them to protect your information and use it only to provide services to us.
• Regulatory and Legal Requirements: Where required by law, regulation, court order, or licensing conditions, we may disclose information to regulatory authorities or law enforcement.
• Business Transfers: In connection with a merger, acquisition, corporate reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to continued protection.
• Protection of Rights: Where we believe disclosure is necessary to investigate, prevent, or respond to fraud, misuse, security incidents, or to enforce our Terms & Conditions.

5. Third-Party Websites

Our Site may contain links to third-party websites, such as official provincial and territorial lottery corporations or responsible gambling organizations. This Privacy Policy does not apply to those third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the Privacy Policy of any website you visit through links on our Site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including meeting any legal, accounting, or regulatory reporting requirements. This typically includes retaining certain ticket and transaction records for a period required by applicable law or licensing conditions.

When you close your lottery account, we remove or anonymize personal data from our active systems where possible. However, we may keep limited information in our records to comply with legal obligations, resolve disputes, prevent fraud, and enforce our Terms & Conditions.

7. Security of Your Information

We use administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These may include encryption, access controls, secure data centers, and regular security monitoring.

Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Minors and Age Restriction

Our Site and lottery ticket services are intended exclusively for adults who are at least 19 years of age (or the legal lottery age in their province or territory if higher). We do not knowingly collect or process personal information from individuals under 19.

If we become aware that we have collected personal information from someone under the applicable minimum age, we will take reasonable steps to delete that information and, where relevant, close the account.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Because no uniform technology standard for recognizing and implementing DNT signals has been finalized, our Site currently does not respond to DNT browser signals. We will review developments in this area and may update this section if a standard is adopted.

10. Canadian Users (PIPEDA)

If you are a resident of Canada, you have certain rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. These rights may include:

• The right to request access to the personal information we hold about you.
• The right to request corrections to inaccurate or incomplete personal information.
• In some cases, the right to withdraw consent or object to certain types of processing, subject to legal or contractual limitations.

To exercise these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling certain requests.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable laws. When we make material changes, we will update the "Last Updated" date at the top of this page and may provide additional notice (for example, through your account or by email).

Your continued use of the Site and our lottery ticket services after any changes have been posted will constitute your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, you may contact us at:

Canada Pick Daily Canada Inc.
Attn: Privacy Officer
Email: [email protected]
(Fictional Address for Compliance Purposes)
Toronto, Ontario, Canada